Responsible Gaming
Introduction
At our platform, we believe that gaming should be enjoyed as entertainment only. Pokies and online gaming should never be viewed as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help. Responsible gaming is about having fun while staying in control.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online pokies and gaming activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activity from family, friends, or partners
- Spending more time or money on gambling than intended
- Feeling anxious or irritable when trying to reduce gambling
- Using gambling to escape problems or negative emotions
- Borrowing money to gamble or pay gambling debts
- Neglecting work, study, family, or social responsibilities
- Lying about the amount of time or money spent on gambling
- Failed attempts to cut back or stop gambling
- Experiencing relationship or financial problems due to gambling
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
- Loss Limits: Set a maximum amount of losses you're willing to accept before stopping play.
- Reality Checks: Receive reminders about how long you've been playing and how much you've spent.
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform if you need a break from gaming.
- Time-Out: Take a break from gaming for a specified period without permanently closing your account.
If you wish to use any of these tools, please contact our customer support team or access them through your account settings.
Support Organizations
If you're struggling with problem gambling, professional help is available. The following organisations provide confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free, confidential counselling and support services for people in Australia affected by problem gambling.
- Gamblers Anonymous Australia: Support groups and peer assistance for problem gamblers across Australia.
- National Problem Gambling Helpline (1800 858 858): Free phone counselling available 24/7.
International Support
- GamCare (UK): www.gamcare.org.uk — Support and information for people in Great Britain affected by problem gambling.
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme for the UK.
- Responsible Gambling Council (Canada): www.responsiblegambling.org — Evidence-based information and resources for responsible gambling.
- National Council on Problem Gambling (USA): www.ncpgambling.org — Information, treatment referrals, and the National Problem Gambling Helpline (1-800-522-4700).
Call to Action
If you think you may have a problem with gambling, please seek help today. There is no shame in reaching out. Problem gambling is treatable, and support is available. Contact one of the organisations listed above, speak to a counsellor, or reach out to a trusted friend or family member. Remember: your wellbeing is more important than any game.
Gamble Responsibly. Gamble for Entertainment.